FREQUENTLY ASKED QUESTIONS

How do I Sign In to my account? 
  1. Please enter the email address registered on your account or your customer number (as printed on your delivery note or statement).
  2. Enter your password
  3. Click 'Sign In'.

Track My Order
Simply check the status of your order to see if it has been shipped yet. Once it has you will find a tracking number and name of courier. From here the courier will provide full tracking details to your door.

How do I order a Gift Certificate?
Visit our Gift Certificate found under “Gifts”.
Select the desired gift amount (between $5 and $1000), choose a design, add in the recipient details and add an optional gift message. 
Choose a delivery date – you can schedule your Gift Certificate to be sent up to 60 days in advance. 
Click the Add to Bag button. The Gift Certificate will be added to the shopping bag total at the top right hand corner of the site. 

If you'd like to order another eVoucher, complete the order form again page and click the Add to Bag button.
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