Queensland Sales Staff - from 9.30am to 2.30pm Queensland Time
UK Sales - from 7pm to 4am Queensland Time


Queensland Support Staff - from 9.30am to 2.30pm Queensland Time
UK Support Staff - from 7pm to 4am Queensland Time

By Live Chat: To speak with a live agent, simply click the "Live Chat" button on the bottom right hand side and one of our staff will be happy to help. Support Staff are online between 10am and 4pm Monday to Friday.

By Support Ticket Email: Click Here - For all enquiries including delivery information, price match requests, returns, payments and new sales enquiries.

By Phone 1800 824293 (Operating Hours 9.30am - 2.30pm and 7pm to 4am Monday to Friday) Calls are recorded for training and quality purposes)


Customer Feedback Survey - Complete our online survey to let us know what new products and services you would like to see Tack Shack add.

FAQ's - Check out our Frequently Asked Questions Section 

Layby Information - Tack Shack offers great Layby Terms with 90 days to pay. Click here for details >

Delivery InformationCheck out our terms and times of deliveries > 

Returns and Refunds Policy - Take a look at how to arrange a return including any items excluded from our returns policy >

Sponsorship Information - Looking for sponsorship? Here is a link to our information page >

Complaints Procedure - Got a complaint? Let Tack Shack try to resolve this for you. Click Here for information.

Tack Shack is part of White Oak Holdings Ltd